jili196 Privacy Policy

Introduction

jili196 ("jili196", "we", "us", "our") operates the online gambling platform accessible at jili196.net and is committed to protecting the privacy and personal data of all users ("you", "your", "Player") who interact with our platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines (DPA), its Implementing Rules and Regulations (IRR), and applicable issuances of the National Privacy Commission (NPC). It also reflects our obligations as a PAGCOR-licensed operator with respect to Know Your Customer (KYC) and Anti-Money Laundering Act (AMLA) compliance requirements.

This Policy applies to all personal data collected through the jili196 website, any associated progressive web application, customer support channels (live chat and email), and any other interaction you have with jili196 as a platform or as a business entity.

By registering an account on jili196, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the jili196 platform.

Data Controller

For the purposes of the Data Privacy Act of 2012 and its IRR, jili196.net is the Personal Information Controller (PIC) in respect of all personal data collected through the jili196 platform.

As the Personal Information Controller, jili196 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.

Data We Collect

jili196 collects the following categories of personal data in the course of operating the platform and fulfilling our regulatory obligations:

3.1 Identity and Registration Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify the 21+ age requirement under PAGCOR regulations)
• Gender
• Nationality and country of residence
• Residential address (barangay, city/municipality, province)
• Username and password (password stored in hashed, non-reversible format)

3.2 Contact Data

• Philippine mobile number (used for SMS OTP and 2FA)
• Email address

3.3 KYC and Identity Verification Data

• Scanned or photographed copy of a valid, government-issued Philippine identification document (e.g., PhilSys National ID, passport, driver's license, UMID, Voter's ID, SSS/GSIS ID)
• Selfie or live photo submitted for facial matching during KYC verification
• Taxpayer Identification Number (TIN) where required by regulatory reporting obligations

3.4 Financial and Transaction Data

• GCash mobile number and reference numbers associated with deposit and withdrawal transactions
• PayMaya account reference details
• Bank account name, bank name, and account number (for bank transfer withdrawals via BPI, BDO, or Metrobank)
• Cryptocurrency wallet addresses associated with BTC or USDT transactions
• Full transaction history: deposit amounts, withdrawal amounts, dates, reference IDs, and processing status
• Account balance history and bonus credit activity

3.5 Gaming and Behavioral Data

• Full game session history: games played, wager amounts, outcomes, timestamps
• Responsible gaming settings: deposit limits, cooling-off periods, self-exclusion status
• Bonus claims, wagering progress, and promotion redemption history
• Customer support interaction logs (live chat transcripts, email correspondence)

3.6 Technical and Device Data

• IP address at time of registration, login, and transaction
• Device type, operating system, and browser version
• Session duration and navigation path data within the platform
• Cookie identifiers and similar tracking technology data (see Section 8)
• Geolocation data (country/region level, derived from IP address)

How We Collect Data

jili196 collects personal data through the following channels and mechanisms:

jili196 does not collect personal data through social media integrations, third-party login (e.g., Facebook Login or Google Sign-In), or unsolicited communications. All data collection is purposeful and tied to a specific operational or regulatory need.

How We Use Your Data

jili196 processes your personal data strictly for the following purposes:

• Account Administration: Creating, managing, and maintaining your jili196 player account, including authentication, password management, and account recovery.
• Regulatory Compliance (KYC/AML): Verifying your identity and age (21+ requirement) in compliance with PAGCOR licensing conditions and the Anti-Money Laundering Act (Republic Act No. 9160, as amended). This includes reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Payment Processing: Processing deposits and withdrawals through your registered payment methods (GCash, PayMaya, BPI, BDO, Metrobank, BTC, USDT) and maintaining accurate financial transaction records.
• Platform Operation & Game Delivery: Delivering gaming content, processing wagers, maintaining game integrity, and resolving disputed game outcomes using server-side records.
• Responsible Gaming: Monitoring gaming behavior to identify indicators of problem gambling and enforcing player-set limits, cooling-off periods, and self-exclusion restrictions in accordance with PAGCOR responsible gaming standards.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, unauthorized account access, bonus abuse, multi-accounting, and other violations of the jili196 Terms and Conditions.
• Customer Support: Responding to inquiries, resolving complaints, and maintaining records of support interactions for quality assurance and dispute resolution purposes.
• Marketing & Promotions: Sending promotional offers, bonus notifications, and platform updates to players who have not opted out of marketing communications. You may opt out at any time by contacting support or adjusting your account notification settings.
• Platform Analytics & Improvement: Analyzing aggregate, anonymized usage data to improve platform performance, user experience, game selection, and feature development.
• Legal Obligations: Complying with applicable Philippine laws, regulatory directives, court orders, and requests from authorized government agencies including PAGCOR, NPC, AMLC, and law enforcement authorities.

Legal Basis for Processing

Under the Data Privacy Act of 2012, jili196 relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jili196 — specifically, the Terms and Conditions governing your account. This covers account creation, payment processing, game delivery, and customer support.
• Legal Obligation: Processing is required to comply with jili196's legal and regulatory obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act, the Data Privacy Act itself, and other applicable Philippine laws.
• Legitimate Interest: Processing is necessary for jili196's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and the improvement of our services, where these interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential analytics cookies, jili196 relies on your freely given, specific, and informed consent, which you may withdraw at any time without affecting the lawfulness of processing before withdrawal.

Data Sharing & Disclosure

jili196 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the following limited and controlled circumstances:

7.1 Regulatory and Government Authorities

jili196 is required to share certain player data with PAGCOR as a condition of our operating license. We are also required to report specified transactions and activities to the Anti-Money Laundering Council (AMLC) under Republic Act No. 9160 and its amendments. Where legally compelled, we will disclose data to courts, law enforcement agencies, or other authorized government bodies in the Philippines.

7.2 Payment Service Providers

To process deposits and withdrawals, jili196 shares necessary financial data with payment processors and e-wallet operators (GCash/GXI, PayMaya/Voyager Innovations, and participating banks including BPI, BDO, and Metrobank) and regulated cryptocurrency exchange gateways for BTC and USDT transactions. These providers process your data solely to execute the specific payment instruction and are not permitted to use your data for their own purposes beyond that.

7.3 KYC and Identity Verification Providers

jili196 uses PAGCOR-accredited third-party KYC service providers to assist in verifying player identities. These providers receive only the data necessary to perform identity verification and are contractually bound to process such data in compliance with the Data Privacy Act.

7.4 Technology and Infrastructure Providers

jili196 works with cloud hosting, cybersecurity, and IT infrastructure providers who may process personal data on our behalf as Personal Information Processors (PIPs) under the DPA. All such providers are subject to data processing agreements that impose data protection obligations equivalent to or higher than those required by Philippine law.

7.5 Game Content Providers

Certain game-specific technical data (such as session tokens and wager identifiers) may be transmitted to licensed game software providers for the purpose of delivering game content and resolving technical disputes. These providers do not receive personally identifiable information beyond what is technically necessary for game session management.

Cookies & Tracking Technologies

jili196 uses cookies and similar tracking technologies to operate the platform effectively, maintain session security, and analyze usage patterns. The following categories of cookies are used:

You may manage optional cookie preferences through your browser settings or the jili196 cookie preference center accessible from your account settings. Disabling strictly necessary cookies will prevent you from logging in or using the platform. Disabling optional cookies will not prevent you from using jili196's core services.

Data Retention

jili196 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory requirements. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later, in accordance with PAGCOR and AMLC requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with the Anti-Money Laundering Act.
• Game Session and Wagering Logs: Retained for a minimum of three (3) years from the date of the session for dispute resolution and regulatory audit purposes.
• Customer Support Logs: Retained for a minimum of two (2) years from the date of the interaction.
• Marketing Consent Records: Retained until consent is withdrawn and for one (1) year thereafter as proof of the consent previously given.
• Analytics Data: Anonymized and aggregated after six (6) months; no longer linked to individual identifiers after that period.

When data is no longer required and no legal retention obligation applies, jili196 will securely delete or anonymize the data so that it can no longer be attributed to any individual.

Data Security

jili196 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, disclosure, alteration, or destruction. Our key security controls include:

• Encryption in Transit: All data transmitted between your device and the jili196 platform is protected using TLS 1.2 or higher (256-bit SSL encryption).
• Encryption at Rest: Sensitive data fields — including KYC documents, financial records, and password hashes — are encrypted at rest using AES-256 encryption on secured cloud infrastructure.
• Password Hashing: Passwords are never stored in plain text. jili196 uses industry-standard one-way cryptographic hashing (bcrypt) to store password credentials.
• Two-Factor Authentication (2FA): SMS-based 2FA is available to all players and is strongly recommended to protect account access.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff with access to sensitive data are subject to background screening and ongoing data protection training.
• Security Monitoring: jili196 maintains 24/7 security monitoring of platform infrastructure for anomalous activity, intrusion attempts, and data exfiltration signals.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, jili196 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where the breach is likely to result in high risk to those individuals.

Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by jili196:

To exercise any of these rights, please contact the jili196 Data Protection Officer via live chat or email at support@jili196.net. We will acknowledge your request within three (3) business days and respond substantively within fifteen (15) business days, or within such extended period as permitted by the NPC where the request is complex or numerous.

If you are not satisfied with how jili196 has handled your data subject request or a complaint you have raised, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

Children's Privacy

The jili196 platform is strictly intended for adults aged 21 years and older in accordance with PAGCOR regulations. jili196 does not knowingly collect personal data from any individual under the age of 21.

Age verification is performed as part of the account registration and KYC process. Any account found to belong to a person under 21 will be immediately terminated, all associated funds will be handled in accordance with PAGCOR guidelines, and the matter will be reported to PAGCOR as required.

If you are a parent or guardian and believe that a minor has registered on the jili196 platform, please contact us immediately at support@jili196.net so that we may take appropriate action without delay.

Third-Party Links

The jili196 platform does not contain links to external third-party websites for commercial or advertising purposes. Where references to regulatory bodies such as PAGCOR or the National Privacy Commission are made in informational contexts, jili196 is not responsible for the privacy practices or content of those organizations' own websites.

jili196's Privacy Policy applies exclusively to personal data collected through the jili196 platform and does not govern the data practices of third-party payment processors, KYC providers, or game content suppliers, who operate under their own independent privacy frameworks. We encourage you to review the privacy policies of any third-party service you interact with directly.

Cross-Border Data Transfers

jili196 primarily stores and processes personal data on servers located within the Philippines or in jurisdictions that provide an adequate level of data protection comparable to the standards required by the Data Privacy Act of 2012.

In cases where personal data is transferred outside the Philippines — for example, to cloud infrastructure providers or to international game content suppliers with servers in other countries — jili196 ensures that such transfers are governed by appropriate safeguards, including contractual data protection clauses that bind the recipient to data protection standards equivalent to those of Philippine law.

jili196 does not transfer personal data to jurisdictions that lack adequate data protection frameworks without first implementing appropriate protective measures and, where required, notifying the National Privacy Commission of such transfers.

Policy Updates

jili196 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When we make material changes to this Policy, we will notify registered players via the email address associated with their account and/or through a prominent notice displayed on the jili196 platform.

The updated Privacy Policy will take effect on the date stated in the "Last Updated" field at the top of this page. Your continued use of jili196 after that effective date constitutes your acknowledgment of the revised Policy. If you do not accept the revised Privacy Policy, you must cease using the platform and may request account closure by contacting support.

The current, binding version of this Privacy Policy is always the one published on this page at jili196.net/privacy-policy.

Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jili196, please use the following contact channels:

• Live Chat: Available 24/7 directly through the jili196 platform. Our support team is trained to handle data privacy queries and can escalate to the Data Protection Officer where necessary.
• Email (DPO): support@jili196.net — mark your subject line as "Data Privacy Request" for prioritized handling.
• Response Commitment: Acknowledgment within three (3) business days; substantive response within fifteen (15) business days for standard requests.

If you believe jili196 has not adequately addressed your privacy concern or has breached your rights under the Data Privacy Act of 2012, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. Information on filing a complaint with the NPC is available through the NPC's official government channels.